Privacy Policy

Bookd Finance Ltd (“Bookd”, “we”, “us”) is committed to protecting your personal data. This policy explains how we collect, use, store and protect your information when you use our website or engage with our payroll and CIS services.

Bookd Finance Ltd is the data controller for personal data collected through this website. Company No. 16956183. Registered in England and Wales.

What data we collect

When you use our website, submit an enquiry or engage our services, we may collect:

• Name and contact details (email address, phone number)
• Business information (business name, type, company number)
• Payroll and employment information (employee numbers, payroll frequency, CIS subcontractor details)
• Enquiry content and communication records
• Website usage data (pages visited, browser type, IP address via analytics)
• Financial and payroll data provided as part of the payroll service

Why we collect your data and our lawful basis

• Contract performance: to provide payroll and CIS services you have engaged us to deliver
• Legitimate interests: to respond to enquiries, manage client relationships and operate our business
• Legal obligation: to comply with HMRC requirements, AML obligations and other regulatory requirements
• Consent: where you have explicitly consented, for example via our contact or payroll check forms

How we use your data

• To respond to enquiries and deliver free payroll check reviews
• To process payroll and CIS support services
• To submit RTI, CIS returns and other required information to HMRC on your behalf
• To manage billing and client records
• To comply with legal and regulatory obligations

Who we share your data with

We do not sell your personal data. We may share data with HMRC where required to fulfil payroll and CIS obligations; our payroll software providers and IT suppliers (bound by data processing agreements); and professional advisers or regulators where required by law.

How long we keep your data

Payroll and business records are retained for six years following the end of the relevant tax year, in line with HMRC guidance. Enquiry records that do not proceed to a client engagement are deleted after 12 months.

Your rights

Under UK GDPR you have the right to: access your personal data; request correction of inaccurate data; request deletion (subject to legal retention obligations); object to processing; request restriction of processing; and data portability. To exercise any right, contact payroll@bookdfinance.co.uk.

Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or destruction. Payroll data is processed through secure systems.

ICO registration

Bookd Finance Ltd is registered with the Information Commissioner’s Office under reference ZC099980, as required for organisations processing personal data in the UK.

Complaints

If you have concerns about how we handle your data, you may lodge a complaint with the ICO at ico.org.uk. We would appreciate the opportunity to address your concerns first.

Changes to this policy

We may update this policy from time to time. The current version will always be on this page with the date of last update shown above. Contact us at payroll@bookdfinance.co.uk with any queries.